Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Hello

Aegean Airline - Hello
Aegean Airline - Hello
Aegean Airline - Hello
Original review updated by user Dec 22, 2022
Hello, my name is Aleks Grrica. On 04.12.2022 I had a trip from Rhodes airport (RHO) to Athens airport (ATH), flight number - A3201. After from Athens airport (ATH) to Munich airport (MUC), flight number - GQ870. Upon arrival at my destination airport at Munich...
View full review
ID
#4235312 Review #4235312 is a subjective opinion of poster.
Location
Munich, Bavaria

Wrong flight booked

Immediately complained but they refused to alter it to the correct flight except to charge me again for new tickets and A change fee for each of us as well. Will never fly with Aegean again. The website is terrible and you dont have chance to check your booking before you pay, hence why I didnt see they had changed the flight time.

User's recommendation: Don’t.

View full review
ID
#4334861 Review #4334861 is a subjective opinion of poster.
Location
Malton, North Yorkshire

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Injury

Aegean Airline - Injury
Aegean Airline - Injury
Isnt it a unique experience, when you are careful upon arrival at the Athens Airport when opening the baggage storage and your suitcase does not fall but the storage door falls on your head? Ended up at the airports doctor with an ambulance. At least it will leave a...
View full review
ID
#4315845 Review #4315845 is a subjective opinion of poster.
Location
Paiania, Attica
Preferred solution
Apology

Bad service

Unprofessional handling by air attendant! Negligence and impolite! The air attendant did now show any attention to customer request and had completely ignored
View full review
ID
#4313651 Review #4313651 is a subjective opinion of poster.
Location
Athens, Attica

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost baggage compensation

Hello , Aegean airlines have lost my luggage while I was traveling from Georgia tbilisi to Italy Roma on the way my baggage was lost . I had couple of business meeting because of this problem due to your behalf I had to buy suit socks shirts and so on my fees were really high I wrote couple of e mails and no one responded me i am about to contact European consumer center since you have clearly decided to ignore my passenger rights looking strongly to you replay and compensation
View full review
ID
#4301965 Review #4301965 is a subjective opinion of poster.
Preferred solution
Full refund

No Refunds on Flights Cancelled BY THE AIRLINE

Aegean Airline - No Refunds on Flights Cancelled BY THE AIRLINE
Aegean Airline - No Refunds on Flights Cancelled BY THE AIRLINE
Aegean Airline - No Refunds on Flights Cancelled BY THE AIRLINE
Olympic / Aegean cancelled a flight from Milos to Athens on 6 September 2022 due to extremely high winds. As a result, we also missed our connecting Olympic / Aegean flights from Athens to Heathrow. After numerous e-mails and calls (wth reference numbers) to customer care, we still have received NO REFUND. Dealing with their customer care is an absolute nightmare and I am now considering legal action. It's so frustrating that as a result of THEIR cancelling and complete INACTION, we are severely out of pocket. I strongly recommend finding an alternative airline!

User's recommendation: I strongly recommend finding an alternative airline!

View full review
ID
#4289780 Review #4289780 is a subjective opinion of poster.
Location
Centurion, Gauteng

Forgot and now lost personal bag onboard

I forgot my Hondos Center Bag on my seat flight A3530 skg to Frankfurt and when I returned to get it from the gate they couldnt find it. Inside is my makeup bag, jewelry, shoes, charger and chocolate. Where in the world is my bag Booking code 35BJDT Seat 38A
View full review
ID
#4184811 Review #4184811 is a subjective opinion of poster.
Location
Uman, Yucatan

Lost personal bag Nov 30 fro skg to Frankfurt A3530 38A seat 35BJDT

I went back to the gate and the ticket agent said there was nothing found on the plane! I left a Hondos Center white plastic bag with all my jewellery & makeup
View full review
ID
#4183226 Review #4183226 is a subjective opinion of poster.
Location
Toronto, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Change my tickets

We were scheduled to fly from Paros to Athens on June 8,2022. On June 7 my husband suffered a heart attack and was airlifted to Athens. Aegean Airlines would not give a refund or all my sister to use the ticket to Athens. We were in great distress and had to wait and take a later ferry. They gave me a voucher for one year. It is of no value to us because we will not be returning to Paros within a year. Distressing interaction with AegeanAir at a very distressing time.
View full review
ID
#4175684 Review #4175684 is a subjective opinion of poster.
Location
Millsboro, Delaware
New Reviewer

Urgent compensation needed

Hello, This is the first time I use Aegean Airline, and I have to say it is one of the worst travel experiences I have had. On both departure and return, my flight was scheduled incorrectly twice and it has cost me money, time, and energy! I was travelling alone and...
View full review
ID
#4138421 Review #4138421 is a subjective opinion of poster.
Location
Beirut, Beyrouth

Need a conformation of fight purchase

Booked a fight and my card payment was successful. Then I received no confirmation. All is sorted out now. Thankyou.
View full review
ID
#4124567 Review #4124567 is a subjective opinion of poster.
Location
Corfu, Nomos Kerkyras

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problems with online check in

I couldn't make mobile online check in due to unknown reason. I call aegean support service and waiting for more than 5 minutes on the line no one answer my phone call. You should improve your support service.
View full review